by nathalie on
May 24, 2017

FAQS

How do I make a purchase ?

 

 

How long will my order be delivered to me ?

This varies and can range from 7 to 14 days depending on the products. Some clothing are made according to the exact measurements of each person. Custom made models are shown below the product. You will just have to fill in a form provided for this purpose.

 

If the product does not meet my expectations, what happens ?

In this case, I undertake to exchange the product, if it has not been worn, washed or damaged. Simply return it (within 30 days) at your expense to:
Lys Majesty au 41/43 rue de Cronstadt 75015 Paris, France.
(Think of attaching a word to me, with the name of the product indicated on it, size). Your new item will be returned to you at no extra charge, as soon as possible. A confirmation email will be sent.

 

What are the means of payment ?

The Lys Majesty store offers you to pay via Paypal, and soon by credit card.

 

Is the payment secure ?

I reassure you, the payment on Lys Majesty is secured with Paypal. Now most e-commerce sites use this method of payment, as it remains to this day one of the most secure means of payment. Upon confirmation of your payment, a lock appears in the address bar indicating that the transaction is secure.

 

How to reach us ?

You can reach me by phone at 00 (33) 1 88 32 05 86, from Monday to Friday from 10:00 to 18:00.

By mail to the following address:
Address: Lys Majesty au 41/43 rue de Cronstadt 75015 Paris, France.  France.

Or by email:
contact@lysmajesty.com

 

Do you have any other questions ? Do not hesitate to let me know, the answers will certainly join this section: THE FREQUENTLY ASKED QUESTIONS

To write to me, always at the same email address: noemie.delcourt@lysmajesty.com or contact@lysmajesty.com